Lotus & Lily Frog Keycap [Pond Collection]

Kindly note that each item is individually handcrafted with care. As a result, cancellations, refunds, returns, or exchanges are not possible once payment has been processed. We encourage you to read the item descriptions thoroughly before placing your order. If you have any questions or need further clarification, please don’t hesitate to get in touch. I'm more than happy to help!

Once packages are shipped you will receive a confirmation email to let you know your beans are on their way to you!

 

All orders are sent with Royal Mail using standard tracked delivery (unless stated otherwise)

 

ꨄ︎ UK Orders:
Usually arrives within 2–3 business days

 

ꨄ︎ International Orders:
Delivery times may vary depending on location, but most orders arrive within 6–7 business days after dispatch 

 

Please note:

ꨄ︎ Once your order has been shipped, it’s on its way to you! Delivery timings are handled by the courier and may vary, especially during busy seasons 

 

ꨄ︎ If you order both pre-made and pre-order items together, they will be shipped at the same time based on the pre-order timeline

 

ꨄ︎ If you’d like your pre-made items to arrive sooner, please place them in a separate order. Please note this isn’t guaranteed, as items may still be produced and shipped together if they fall within the same batch.

ꨄ︎ Ready-Made Items:
Items under this category have already been pre-made and are ready to dispatch. Processing time can take up to 7 days of purchase as they may be sent in batches.
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ꨄ︎ Pre-Orders:
Items under this category have yet to be made and therefore requires longer time to be prepared. Items are typically made and dispatched within 2 to 8 weeks from purchase (please see item description for more accurate information).

Please Note: This may take longer or shorter due to being a single individual running a small business. Thank you for your understanding!

If any fees are to occur, customers are responsible for paying for any duties, customs, taxes or import fees that may be charged upon arrival.

Note for USA Customers:

Fees, duties and taxes are calculated and collected during checkout which therefore means customs and fees are therefore paid before packages are sent out. This means USA customers are NOT subject to additional hidden duty fees upon arrival. Yippie!